Today i got a faulty 16GB ram from Flipkart. So the RAM i ordered was Crucial 16GB 3200Mhz laptop RAM. It turns out to be faulty and i cant even return it 💀.
So here is the story in the format of 4 stages of grief :)
Stage 1: Excitement, Happiness.
it was 10 am in the morning, i was sleeping. I get a call from my mum that the RAM i ordered online has just arrived and i gotta be there to confirm the delivery and to verify that the product is right. I woke up immediately, in a rush without fixing my bed. i ran with happiness and excitement, and full of thoughts of what i am going to do after upgrading my laptop’s ram. Confirmed the order, took the RAM, went back to my room. I was happy. I was excited.
Stage 2: Fear , Shocked.
After getting back to my room, i started opening my laptop’s back which has small plus/star screws with a huge flat head screwdriver 💀. i managed to open all the screws and the back panel withing 10 minutes, i installed the ram. After that my laptop booted into my Arch Linux (btw) without any issues, and i was still happy. To confirm that the ram has been installed correctly, i quickly ran neofetch, and this is where my happiness started turning into fear. the ram was still 8 Gb, when it should have been 8 + 16 = 24 Gb.
Thinking that i just installed it incorrectly, i tried all different variations again, such as swapping the ram slots, using only the new ram, and all that. but it still wasn’t working, and then i was sure that i just got an defected product. I was Afraid. I was Shocked.
Stage 3: Anger, Tears
Now since it was for sure that i had gotten an defected RAM, i quickly opened up Flipkart and tried to find the Return button, and it turns out that this particular seller did not provide any return policies. I am not sure 100%, but i do believe it did said that it provides return policies and then the seller changed it, but we cant say for sure. I was really panicking. I called Flipkart customer support, and had a talk with the technician, and there he also confirmed that Flipkart cant help me since the product does not come under the refundable product’s category. then i knew for sure, I am f*cked. I was Angry. I was Crying.
Stage 4: Acceptance
After fuming and crying for about an hour, and talking with my friends on Matrix about it. i finally had just accepted it, and decided to write a article on it to share my feelings. I was broken but i was okay.